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The Furniture Lounge - FAQ's
Q. Why The Furniture Lounge?
  • Young and enthusiastic team.
  • Customer delight is first motive.
  • Quality Furniture at Aggressive prices.
  • Latest Product range.
  • Interior Designing and Visualization services available.
  • Free Home Delivery and Product installation in Delhi NCR.
  • Promising quality warranty and after sale services.

Q. Does The Furniture Lounge assist us in designing our home or office?
Yes, we send our designer to your house/ office on your request to measure your room and recommend the furniture that would suit the space, in terms of size, needs, design and taste. This service is made available to you at a very nominal redeemable charge.

Q. Can you modify the furniture as per our requirements and specifications?
Though we have a wide range of furniture products in various designs, sizes & colors to suit your requirement, we still offer you customization on certain products. Please go through our website on how we customize/personalize sofa very specifically for you.

Q. Is there any warranty or return policy available with the products?
Yes, the product warranty stands for up to 05 years for all the furniture products from the date of delivery. Please remember that the warranty term varies from product to product. Please check with our customer care officer while buying any product.This warranty covers warranty against only manufacturing defect.

Q. Which mode do you accept payment through?
We accept credit cards, debit cards, personal cheques,money orders and of course cash as per government guidelines.

Q. Do you deliver the furniture at home?
Yes, we do undertake delivery of furniture but only within the city limits and that comes to you absolutely free of cost. For out station delivery, freight is charged as per actual.

Q. How do we get an update on discount offers or schemesbeing run at The Furniture Lounge?
To be the 1st one to get all updates from us during our new schemes and offers, please fill in the column opened on the home page. We will keep you posted on all updates in future.

Q. How many retail stores does The Furniture Lounge have as on date?
We had successfully launched our flagship store in Gurgaon in Oct 2012 and are going to open few more stores across Northern India in coming 02 years.

Q. I still have more questions. With whom can I get in touch?
You may call us up at +91-124- 6545559 or email us at care@thefurniturelounge.com. Our customer service officer will revert to your query as soon as possible.
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